gašper Lenart: This didn't work for me either. And I don't have original cable. Here is
1. Delete every Blackberry program you have installed on your PC (link,
2. Disconnect your cable from PC
3. Go to this website (and use Internet explorer! It didn't work on
4. Scroll down to "Update on the web" and click: "Check for updates"
5. Connect your phone to PC and restart your z10, so that program will
recognise it and show it in drop down list. When it does click Okay.
6. Wait for it to find update and then install it.
It may take a while, so make sure you have a stable internet, because
update should not be interrupted. Took 3 hours to finish mine. Hope it
works. Good luck!
narsimha murthy: hello sir i have z10 but my mobile not getting on and its getting stuck
after blackberry name when that blackberry logo comes what to for this any
solution to fix this please let me know.
Elaine LaVallee: how come the voice fades in this video?
Siddharth R: thnkuu soo much
PPIdiMalay: after reload the os, will be deleted all apps and files??
Chevz Zalido: i cant install the link. . . why?HELP ME PLEASE!
DJ CLIFF CLIFFORD: reload software update help
keanne Claude Allague: link?
rayan samad: can we repair it with dell please reply me fast
mark mendoza: its done^*^ thank you bro its really help me to fix my BB ^*^
Ashley L: omg this works..but u might have to do it over 10 times ,....it was worth
it all the way..thank uuuu
Raaheeda Latiff: my Z1o just is dead, when i plug the USB cable in, red light flashes, then
the blackberry name and it goes back to th red light and then to the bb
name again. i have downloaded the link, but the link does not pick up the
phone. i have used the proper bb usb cable for this.
Ashish Nair: awsome it works thanks......
zaki hussein ali: Am follow u am am follow u hhhh thanks it's dan
russ dubois: Do you have anything for1 that's not turning on and only when the battery
is out the red light comes up when the charger is plugged in?
joao carvalho: k broo its in 0 percent does it take long ?
joyhill1: i just had to order a new Q10. ill NEVER update the software again.
Gulnar Rzazadeh: After updating my z10 stuks on the blackberry logo. Do you know any
solution of this???
Fitri Fathil: omfg this video saved my time so much. if only i can like this vid a 1000
Charm Pendonini: thank you so much. you saved my Z10.
cass price: Were is the link ? and the volume has gone on this demo halfway through
Ajakaye adewale: my z10 bb picture is not changing if i change my pics what should i do to
elia dionesius Damitry: where do you live? please help me
dametry davis: Great video I figured out that if you can u any data cable just hold the
power button and bblink will detect your device
Tray PaliseYungGenerals: can you do it on a macbook pro
Kim Phan: I'm having this problem with my q10, when I follow the steps in your video
a software update error appears
Cugglemonsterme: My z10 wont even connect to this? It says its the wrong thing when its the
right thing so my phone is stuck with that sign cant do anything with it
Angel Lopez: The big problem I have with it is that Blackberry Desktop Manager won't
recognize it. Please help me!
Anele Canlas: i did exactly as u did and it worked... thanks!!!
Arab Khan: There is a alternative way too.. I fixed my Z10 I am based in Kolkata,
India and frequently travel to Colombo & Doha. I will try to post a link
how to fix this problem using alternative way.
Kim Phan: I'm having this issue with my q10 and it didn't work. It's says there
ralph abou zeid: my blackberry z10 isn't reloading. and am sure i am using the original
blackberry cable of the blackberry z10. what to do ?
Andrew Gordon: Hiya, double make sure its the blackberry usb cable, maybe try another usb
socket or pc if available?
Kim Phan: I get a message saying - software update encountered an error. Updates not
available. Please check internet connection and retry.
Carlito OriginalVEVO: you are a superhero!!!!!!!!!!! you saved my z10! thankyouu
cameron alex jacobs: my blackberry is doing the same thing as the video but blackberry wont let
me click the next button to goon to the second page what shall i do ?
RAJ: plz guys help me even i have d same problem i m totally confused what to do
i neeed ur help
Koko Dee RebirthIII: Please the whole process will take how many hours? Because I'm on a slow
internet connection here :(
Wali Khalid: its keeps telling me that there is no update and its still stuck and im
sure im using its bb usb cable SOMEONE HELPS PLZ
MereCumbia: It asked " Is this the device you wanna restart to factory settings" ,, by
doing this do i lose eveything contacts , music , pic etc
Angel Lopez: I have a Z10 that won't start at all. How can I fix this? I bought a new
battery but it still wont come start.
nur sb: does it gona work for q5...plz ans me
Charles Obeid: I am having the same problem in q10... it gives me that the software is up
to date but still have the same screen picture problem
fymonti: Hi there. Mine stuck at logo+blackberry after reloading software. (Would
not get to the square bbry logo at all even after hrs.) Would you kindly
advise me what to do if you had a solution to that? Many thanks in advance.
Jake Johnston: your amazing I love you it worked thank you I thought I was screwed for
life but nope this angel named AndrewJGordonTV came along and SAVED MY
feefee776: Hey mate, i have a problem here it always says no update available and it
goes back again ... help pls
Adham Fares: i've got a problem with my bbm the device keeps telling me that there is a
temporary service error .. what should i do that ? .. i cant open my bbm ?
Nookie Cristobal: Thank you so much you have save my money and time , i,m planning to return
my bbz10 to the store or find an repair shop .... thanks again it works
wesneydjy: wats the other way ?
marcelo da silva leal: Dear friend! you saved my cellphone!! thank you very (very, very, very)
much! regards! Marcelo Leal
Fix Blackberry Z10 wont start - Stuck on usb monitor icon - Easy to follow steps4.5
out of 5