Ken Smith Jr: Like others have said, you need to put your phone into USB MSC Mass Storage
Device mode. Some phones don't support that mode. But if they have an SD
card, you can put the card into a separate reader that uses MSC.
Tim Dueck: Ok so for anyone with a Samsung Galaxy S3, your device needs to be in USB
Mass Storage mode. You can get apps that put your device into this mode
from the Play Store, though they do require root.
Nelson Munts: Not working with galaxy s3? Any help?
Manuel Ruiz: The voice is ah... awkward. I have the KDC-BT952HD and can not get the unit
to recognize my Samsung GSIII. I have updated the Devide 1 and 2 but it
still will not recognize the phone. I have attempted to run the
kmchelper.exe located in the root directory of the SD card but it will not
execute. Error: No valid drive is found. According to the Kenwood website,
this model supports the Kenwood Music Control app. What are my next steps
to get the unit to recognize my phone.
Leszek: Its not working. GalaxyS3 + KDC-3057 "No valid drive is found"
yell0iroc: lol at the voice of mr kenwood
mojado15: I have a KDC-BT948HD stereo i connected my Samsung galaxy Skyrocket 2 to
the usb and it wouldn't work then i then click on Auto output and analyzed
my music then connected back still wouldn't work then my last option i read
on the comments from the app someone said that you have to run
kmchelper.exe file can you make a video on how to locate and install
kmchelper.exe file please!!!
TecnologiaCasualPR: @Manuel Ruiz and @1988sureshot still no solution? I'm having the same
issue, it says "No valid drive is found"
Steven Salemi: I called Kenwood today. They told me the Kenwood units are really built for
iPhones, and that the USB Cable Connection might not work very well. But
they also said that the unit can work WIRELESSLY with BLUETOOTH to play
audio, so why bother with a cable, right? Just go wireless with Bluetooth,
forget the KMCHELPER garbage, which I could not make work either.
MrPhate68: I'm having the same issue with galaxy note 2 and KDC-BT52U model. Our
phones (Note2 and SIII) haven't support of MSC (Mass Storage Control) when
are connected with PC. Only MTP and PTP are supported. Kenwood Music
Control function only with USB Mass Storage protocol. We should write to
Kenwood for resolve this issue."
4OTKO: this is just your android smartphone acting as usb-storage (usb-stick),
kenwood smart music control doesn't help in any regard. you can plug the
usual usb stick with files on it to head unit and it should work the same.
if it's not - likely head unit is deffective
Drake Stanifer: @Manuel Ruiz have u figured this out? I am have same prob