Hp Photosmart 5510 Won't Print Black Ink

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Jacqueline Baylis: I have this same problem and it is so annoying, thought it was just me but obviously not!! I have now cleaned out the head with a tissue and warm water and the wiped it dry, this did not really do the job so did what some one else said and put some kitchen paper (as had no cotton) on the head and after a few goes it seems to have done the trick but surely this is not really the answer HP should be named and shamed!!

Brad Kenyon: The problem is with the print cartridge not seating onto the base properly. Thus the contact pressure needed on the ink pad is not sufficient to cause the ink to flow into the print head. This is a cartrige manufacturing problem that HP will not admit too. A work around that I use is to take a very small bit of cotton (about 2 millimeter) and place it in the print cartridge ink pad ( The round whole under where you remove the orange plastic break away seal). Then insert the cartride and wait a while to let gravity allow the ink to flow down into the print head.

Mina Burrows: I tried all these suggestions. Nothing worked. I'm very frustrated. Thanks for the video though. I won't be buying HP again.

Marie Hovengen Møller: Im having problems with the other side of the head, the seating and the top of the head is working properly, but the printer still wont print black... Ive tried 2 different cartridges aswell, nothing seems to be working for the printer..!!

Guy Cammilleri: I tried all of these ideas and none of them worked, so I just bough an Epson WF 4630, and will never buy an HP product again. http://www.staples.com/Epson-WorkForce-Pro-WF-4630-Color-Inkjet-All-in-One-Printer/product_242602?cmArea=home_box1#revs_content 

Richard Sommers: Solution worked great. I needed to repeat the process of cleaning with a very warm wet paper towel and running the printer cartridge cleaner approximately 4 times. Finally it was perfectly clear and worked without issue. I probably should have changed my black cartridge sooner as I ran it to the very end even though I was getting the automated messages saying the ink level is low. Thanks again for the great suggestion!

AgentErick99: Had the same problem I had to remove the print head and really really clean it. I called HP they were no help tried to sell me a new printer. But it was fixed and it worked. When I cleaned it I noticed there was a lot of ink backed up in the printer head. I did a print test a few times and it was back to Normal. I had a HP Photosmart C410. 

Ju young Vanderwater: This solution seems to have worked for my photosmart 5510, although the printouts are still flaky. At least it's printing SOME black. Before, I had nothing coming out. Thanks!

Stay Isie: freak HP!!! Taking money from over 100000 people by selling them such a garbage, than what happend next is that the printer wont paint and customers dont get any support of the lousy so called Support-Team. PLEASE PEOPLE STAY FAR FROM Hewlett Packard...FAR AS POSSIBLE !!!

Ace Revo: Ive tried it all.. NOTHING WORKS!! If it got HP in it, go away! 

Heidi Block: This didn't work for me, nor did any of the other dozens of things I tried. What DID work was lightly bending the copper wires on the printhead where the cartridge makes contact. Good luck!

mshiiki: Worked for me, Thank You! I have a C310a photosmart with the same print head assembly shown here. There is another post that shows you can remove the print head assembly and rinse out the heads with water, let the assembly dry, and it worked for him. I wouldn't recommend HP Photosmarts to anyone. My paper feeder sucks and has to be adjusted all the time.

David Combs: I have only used this printer like 3 times and already having this problem……..HP Blows!

Richard Sommers: Albert - you must wet the screen where the ink cartridge passes the new ink into the printer. Their is dried up ink in the screen and you need to get enough moisture in the screen to allow the new ink to flow.

Steve Ash: This didn't work for me, although it seems to have done for others. No admission from HP that this is a major problem, despite 90,405 hits on this page, so clearly a common problem. Will definitely go to another vendor next time.

Davie Martin: Nice one man, fixed the problem on my hp 5515d AIO (uk model) 

James Upton: Iv just spent 4 hours on this piece of crap....I will NEVER EVER buy HP again!!!!!!!!!!!!! I wasted 20 euros on parts for this absolute disgrace! 121,000 views for this problem!!! Is this even legal to sell such poor quality printers?

Joe Nicoletti: Brilliant Brad K ...The work is around by adding the cotton spacer for the ink to flow through. Amazing Brad K.... Even though it took me 4 hrs to figure out how to even think of asking a stranger on this forum, It worked. And it IS a design flaw. NOT ME!!! I cant imagine how much grief I would have had ahead of me if I did not figure this out...Now Im too exausted to DO THE WORK I WAS SUPPOSED TO DO....arrrgghh

zoe voellm: THANK YOU SO MUCH. I was ready to give up. Used an old towel, moistened it and rubbed over the screen over and over.

vivian van: Just got this issue two days ago, although i been using for almost 2 years. Tried so many times and still didn't work, i hate hp now !!!! 

Camilla Ferguson: Not working for me! I've used super hot water and dried it - run the "clean print heads" feature about 5 times....no luck. Any other suggestions? 

Cindy Goddard: Thank you for the video. Unfortunately, this did not work. As well as other suggestions from HP. Just simply quit printing black, even with new cartridges. The 5510 is simply a piece of useless garbage. Never again.


Tim Danaher: Thank you so much! I was at the end of my tether!!!

BetaboyBuffet: If it's not whining for new ink it prints striped pages. Don't think i'll get a third HP. 

d c: Thank you very much for posting this. I was about the throw the printer out after having tried everything to get the black ink cartridge to work. Following several washes with a wet paper towel as you recommended I am finally seeing output. It's not perfect but it is a massive improvement. Thanks. 

JustJTV: piece of crap! i hate this printer. thanks man

Marlena Linne: After spending 2 1/2 frustrating hours and getting nowhere fast, this gentleman solved my problem in 10 minutes. It's too bad HP can't do the same.

RaineyCat: Finally! My printer now prints black ink! Seems like a simple fix...but HP didn't tell me. Thanks.

James Benner: This worked for me but I used a q-tip. I had to run the clean head 3 times!! 

DASH35: ok After several tries and close to 30 bucks for new black in no go. you have over 86,000 hits for this issue HP should be ashamed of them selves. not buying HP again their computers suck too. 

Michael Axelsson: After doing this for about 4 times, using boiled water dripping right down throug the filter screen until the filter was full. Then softly blowing it dry with high preasured air, wet the filter again, blowing, wet, blow and finaly wet the filter ful and dry of the top filled water with a bit of tissue, then replacing the cartridge agian. Run the cartridge cleaning program a couple of times, then after doing the procedure above for about 4 times it starts working... Be patient, everyone, it will solve the dried up ink in the filter eventually. As I wrote, it took me about 4 times before it worked... Thanks alot for this tips, man !!! Saved me some money for a new printer (this one is only 18 month old, but I've used re-filled, no-HP cartridges, so I've taken a known risk ;-) )

simon choe: H

Adrian Thomas: You are totally brilliant. Don't know who you are, but was about to buy a new printer. Your trick has worked and I am very thankful.

johnson dell: For Any Printer Tech Support Contact At: +1-844-833-8353

Somalia Carmichael: After doing this reclean ink head and smears it kinda helps 

isabella1001: thank you!!!!!!

MVrockersPS3: 20 min before school lovely.

Marlena Linne: After spending 2 1/2 frustrating hours and getting nowhere fast, this gentleman solved my problem in 10 minutes. It's too bad HP can't do the same.

Mike Sutherland: I have had this printer for about 12-13 months and have recently replaced all 60 plus dollars worth or cartridges thinking that the ink dried up due to inactivity. After spending about an hour working on Christmas letters and 2 hours troubleshooting a printing not printing, I was on the verge of smashing this printer to bits! HP customer NO-support was worthless. I will try this technique and give it a go. If it does not work, I am going to mangle this thing, box it and ship it to HP's CEO or their quality control department. Regardless, I will never buy a HP related product again. Terrible and greedy company! Oh, Merry Christmas everyone! 

Jay Williams: This didn't work for me, however it did lead me to investigate getting the head out of the printer which has fixed my problem! I have posted instructions of how I did this here - http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-Photosmart-5510-Print-Head-Removal/m-p/3885340#M140310 Hope it helps someone!

jdmartz: Fantastic. Thank you so much.

Stuart Jones Media: YES! I can use my printer again!!!

Michelle Miller: Tried it....Still can not get my blank ink to work!!! It's got a brand new HP ink cartridge in it. Very frustrating!!!

krista Grant: Thank you! My printer is fixed! I was so angry! And now it's great!

Skin Bombing: Great youtube. Short and simple. Worked like a charm!!!

Dean Nishijima: I've had this problem before and it's very frustrating. I solved the problem by going into the HP 5514 settings and had the printheads cleaned. I just hope I can remember this next time it happens. Hope this helps.

DavidWhatley2: Brilliant. So simple when you know how! Thanks

ninjanonimus: no way for me... still doent work!!! i think it is programmed to fail...

Hp photosmart 5510 won't print black ink 4.5 out of 5

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Hp photosmart 5510 won't print black ink